Return Policy
We want you to feel comfortable trying us out. For any reason, if you are not satisfied with our coffee, we will offer a full refund on your first bag of coffee. No questions asked, and no need to return anything.
If it is NOT your first order with us:
Returned coffee is not accepted as it is a perishable item, unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express shipping is Next Day Air, 2nd Day Air, 3 Day Select and other overnight or express shipping services that may have been requested by you. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.
Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.
Committed To Healthcare Workers
We roast our coffee for the frontline workers who do the hard work day in and day out. Our unique blends offer something for everyone; from the CNA doing morning vitals, to the surgeon scrubbing into the OR
Burnout Sucks
As a company founded by nurses, we understand that burnout is a crisis healthcare workers face day in and day out.
Quick Facts About Burnout
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Nurses
91.1% of nurses experienced moderate to high levels of burnout in 2023. Another survey found that 65% of nurses report high levels of stress and burnout
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Doctors
Primary care physicians consistently show the highest burnout levels, ranging from 46.2% in 2018 to 57.6% in 2022
How We Help
Cafe PRN donates a portion of each sale to the American Nurses Foundation, an organization that helps nurses with financial difficulties, mental health struggles, and many other initiatives.